CHANNELS
Service Distribution Channels
At KONOOM Mobile Money, accessibility is at the heart of our service. Whether you’re in a city with high-speed internet or in a rural area with basic mobile coverage, you can access your money and perform transactions with ease. We offer multiple channels to suit every user — from smartphone owners to feature phone users, individuals to businesses.
Mobile App
USSD
Web Portal
Mobile App
Your digital wallet in your pocket.
The KONOOM Mobile App delivers a full-suite financial experience designed for speed, security, and convenience. With an intuitive interface and robust functionality, it’s ideal for users who want full control of their transactions anytime, anywhere.
What you can do
- Transfer money instantly
- Pay bills, taxes, and merchants
- View transaction history and receipts
- Manage your wallet balance
- Set transaction limits and control settings
- Get real-time notifications and alerts
Benefits
- Biometric login (fingerprint or face ID) for enhanced security
- Clean and easy-to-navigate UI
- Works seamlessly on both Android and iOS
- Regular updates with new features
USSD Code
Financial services without internet or smartphones.
Perfect for users with feature phones or those in low-connectivity areas, the KONOOM USSD service allows you to access key functions using a simple dial code — no data or app required.
What you can do
- Send and receive money
- Check wallet balance
- Pay bills and make purchases
- Request money from others
- View mini statements
Benefits
- Works on any phone (smart or basic)
- No need for mobile data or Wi-Fi
- Menu-driven and easy to follow
- Available 24/7 from anywhere
WhatsApp Banking
Do your transactions through a conversation.
For users who live on WhatsApp, this channel allows you to send and receive money, pay bills, and manage your wallet through a secure, AI-powered chat experience. Just message, and we handle the rest.
What you can do
- Send or request money
- Pay bills or merchants
- Check wallet balance
- Receive transaction confirmations
- Ask questions and get support instantly
Benefits
- Easy and familiar interface
- No need to download another app
- Secure encrypted conversations
- Works anywhere WhatsApp works
- 24/7 chatbot support
Web Portal
A full-feature platform for individual and business users.
Access your KONOOM wallet from any browser using our secure web portal. Ideal for users who prefer desktop access or businesses needing more advanced tools like bulk payments or detailed reporting.
What you can do
- View and manage wallet transactions
- Transfer to bank or mobile money accounts
- Pay bills, taxes, and suppliers
- Generate and download reports
- Access business services and tools
Benefits
- Wide-screen dashboard for detailed oversight
- Great for corporate and SME users
- OTP-secured login and advanced controls
- Easy access from any computer or tablet
